***As of Friday, September 3, 2021, USPS will temporarily suspend some international services to Australia. This suspension is due to COVID-19 transportation cancellations and restrictions. Please note we will hold on to your parcels until the restrictions are lifted. We will happily combine orders as needed and refund any overpayment of shipping fees during this period.
All orders shipping outside of the USA are shipped via USPS. Tracking is available though sometimes limited for select forms of shipment. In most cases parcels are tracked once it leaves the US borders and then tracked again when it enters your country for inspections.
IMPORT TAXES & VAT
Mental Magie is not responsible for incurred VAT or Import Taxes for overseas and international deliveries that are imposed by recipients' country and border patrol. Mental Magie does not charge for VAT or Import Taxes and we have no control over this. If VAT or Import taxes go unpaid and your order is returned to us, we can either ship the parcel back to you (additional shipping fees will apply) or treat the situation as a return.
Returns due to unpaid VAT and Import Taxes are subject to a 20% restock fee. If the parcel has an attempted delivery date of 2+ months from when order was delivered, order is subject to a 50% restock fee. It is buyer's responsibility to pay for any VAT or Import Taxes imposed by buyer's country and border patrol.